Policy Statement

At Pacific Life Insurance, (PLI) we are committed to providing a safe and healthy work environment for all employees, contractors, and visitors. We recognize that maintaining high standards of occupational health and safety is essential for the well-being of our employees, visitors, the overall success of our business and the environment. This policy outlines our commitment to implementing effective health and safety practices and complying with relevant laws and regulations.

Policy Objectives

1. Prevention of Workplace Hazards: We will identify, assess, and eliminate or mitigate workplace hazards to prevent accidents, injuries, and illnesses. This includes regular risk assessments, hazard identification, and implementing appropriate control measures.

2. Compliance with Laws and Regulations: We will comply with all applicable occupational health and safety laws, regulations, and industry standards. We will continuously monitor changes in legislation and adapt our practices accordingly.

3. Employee Participation and Training: We will promote active participation and involvement of employees in all matters related to health and safety. We will provide comprehensive training programs to ensure that employees are aware of potential risks, know how to use safety equipment, and understand safe work procedures.

4. Continuous Improvement: We are committed to continuously improving our health and safety performance. We will establish measurable objectives and targets, regularly review our processes, and implement corrective actions to enhance our safety culture.

5. Emergency Preparedness: We have developed and maintain effective emergency response plans and procedures. Regular drills and simulations are conducted annually to ensure that employees are well-prepared to respond to emergencies effectively.

6. Communication and Reporting: We have established clear channels of communication for health and safety matters, ensuring that employees can report hazards, incidents, or concerns without fear of reprisal. Regular communication will be maintained through meetings, notices, training sessions, and other appropriate means.

7. Allocation of Resources: We will provide the necessary resources, including personnel, equipment, and financial support, to implement and maintain effective health and safety practices. Adequate time, training, and support will be provided to employees to fulfill their health and safety responsibilities.

8. Contractor and Visitor Safety: We will extend our commitment to health and safety to contractors, visitors, and anyone who may be affected by our operations. We will establish clear guidelines for contractors and visitors to adhere to our health and safety standards while on our premises.

9. Environmental Responsibility: We will integrate environmental considerations into our health and safety practices, aiming to minimize our impact on the environment and promote sustainable operations. We work with local environmental health agencies to ensure that we are protecting our employees as well as our environment. Annual reports and inspections are conducted

10. Management Responsibility and Accountability: Management will lead by example and demonstrate visible commitment to health and safety. Managers and supervisors will be held accountable for implementing and enforcing health and safety policies and procedures within their areas of responsibility.

Implementation

This policy will be communicated to all employees, contractors, visitors, and stakeholders. It will be reviewed and updated periodically to ensure its ongoing suitability and effectiveness. All employees will be required to comply with this policy, and any discrepancies may result in disciplinary action.

Occupational Injuries or Illnesses

When an injury or illness occurs that is serious enough to require immediate medical treatment, all employees are instructed to call 9-911. Enterprise Physical Security & Safety will also be notified as soon as possible.

Reporting Serious injuries or illnesses or deaths, must be reported to Pacific Life Absence Management (absencemgt@pacificlife.com) as soon as possible, but no longer than 8 hours after the incident occurred. Enterprise Physical Security & Safety will complete a detailed incident report documenting what happened.

All other work-related injuries or illnesses must be reported to Pacific Life Absence Management or to Enterprise Physical Security & Safety within 24 hours of the incident. Absence Management will assist the employee in filing all required workers compensation claim forms. If after-hours or during extended holidays when an Absence Management representative is not available, building security can assist with filing all required paperwork, including a detailed incident report documenting what happened.

Investigations

All accident investigations will be conducted by Enterprise Physical Security & Safety. As part of completing the Incident report, Enterprise Physical Security & Safety will work together with the employee, to determine the cause of the incident and to ensure that appropriate follow-up, hazard communication, and hazard correction has occurred. Accident investigations will be conducted by Enterprise Physical Security & Safety with the primary focus of understanding why the accident or near miss occurred and what actions can be taken to preclude recurrence. The following questions will need to be answered in the Incident report.

• Who: Interview injured workers or witnesses.
• What: Examining the workplace for factors associated with the accident/exposure.
• Where/When: Location or time of the accident/exposure.
• Why/How: Determining the cause of the accident /exposure.
• What corrective actions need to be taken to prevent the accident/exposure from reoccurring?
• Documenting and recording the findings and actions taken.

Training and instruction

Training is provided to each employee, including managers and supervisors, about general and job-specific safety and health practices.

• Fire & Life Safety
• Building Evacuation
• Active Assailant
• Basic First Aid/CPR/AED
• Disaster Preparedness
• Ergonomics

Last updated July 2024